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Crisis is a time when we need perspective and leadership.
We thank these management and leadership experts for providing 5 minute perspectives
on our current crisis, including advice for leaders.
List of Interviews
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KEN BLANCHARD -
September 17th, 2001
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Ken Blanchard is market savvy one of the worlds leading
management experts. He has been characterized by business leaders and
his clients as one of the most insightful, powerful, and compassionate
men in business today. He teaches audiences how to motivate themselves
and their colleagues, how to become more personally involved in their
work, to manage the present while preparing for the future. Dr. Blanchard
co-authored The One Minute Manager, a business classic which has sold
more than nine million copies worldwide and still ranks on business best
seller lists. He co-authored The Power of Ethical Management and has penned
nearly a dozen other titles on management and personal empowerment. His
latest books are entitled Big Bucks and High Five! The Magic of Working
Together. He serves as chief spiritual officer of The Ken Blanchard Companies,
a leading training and consulting firm.
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MARSHALL GOLDSMITH -
September 17th, 2001
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Dr. Marshall Goldsmith is a world authority in helping leaders to achieve
positive behavioral change. He was ranked (in 2000) as one of the worlds
top HR consultants (in HR Magazine) and one of the five top executive
coaches (in Forbes). Marshall is a Wall Street Journal Top Ten
executive educator. He is co-editor of The Leader of the Future and the
newly released Coaching for Leadership.
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TOM PETERS -
September 13th, 2001
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Groundbreaking author Tom Peters has seen the future
and knows that professional workers can no longer survive by being quiet,
steady employees. Success and security come to people unafraid to make
their presence known, to people who are eager to distinguish themselves
in the workplace. Perhaps the most inspiring and original business thinkers
of the day, Dr. Peters launched a revolution in 1982 with In Search of
Excellence. He has remained on the front lines ever since, helping organizations
and individuals reinvent themselves. Tom Peters leads by example. He made
history last year by simultaneously releasing three new books on reinventing
work: The Professional Service Firm 50; The Brand You 50; and The Project
50 - each containing 50 essential ideas for dramatic personal and corporate
change. He offers the inside track on what the best and brightest are
doing to remain limber and alert, to break the mold, to be leaders of
change and not followers.
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TOM SULLIVAN -
September 13th, 2001
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Every disadvantage in life can be turned into an advantage.
Every adversity contains the opportunity for strength. This is the message
Tom Sullivan brings to his audience. A singer, composer, actor, author,
and athlete, he has been blind since birth. He realized then that competing
in a sighted world meant trying harder than anyone else. The result: a
life of phenomenal achievement. Sullivan is an accomplished golfer and
a member of the National Wrestling Hall of Fame. He served as a correspondent
for Good Morning America and has written seven books including his autobiography
If You Could See What I Hear - later made into a major motion picture
- and The Leading Lady, Dinah's Story, co-authored with friend Betty White.
Today, Sullivan is writing and producing for television and film.
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STEPHEN COVEY -
September 14th, 2001
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Dr. Stephen Covey has inspired millions with his writing
and speeches. He is arguably the most influential non-fiction author of
the '90s - with The Seven Habits of Highly Effective People firmly planted
on the best-sellers list since 1989. The book has sold more than 12 million
copies in 28 languages and 40 countries throughout the world. In 1998
he was recognized as one of Time magazine's 25 most influential Americans.
Dr. Covey also authored Principle-Centered Leadership,
First Things First, (co-authored with Roger and Rebecca Merrill), and
his most recent, The Seven Habits of Highly Effective Families, which
contains precious lessons for creating and sustaining a strong family
in a turbulent world. Dr. Covey focuses on transforming human and organizational
effectiveness using Principle-Centered Leadership and Living Skills that
help you succeed by putting first things first everyday: because where
you're heading is more important than where you're going. His work in
Principle-Centered Leadership has been adopted by thousands of organizations
as a foundational inside-out approach to significantly improving quality,
leadership, innovation, trust, teamwork, customer-focused service, organizational
alignment, and many other strategic corporate initiatives. Dr. Covey is
vice chairman of Franklin Covey Company, the largest management and leadership
development organization on the world.
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HERMAN CAIN-
September 17th, 2001
|  | Herman Cain is the former President and Chairman
of Godfather's Pizza, Inc. and is a national keynote speaker.
At the end of 1996, Cain stepped down from his position
as President & CEO at Godfather's Pizza to become the President &
CEO of the National Restaurant Association, the organization for which
he had served as a volunteer chairman and President of the Board in 1994/95.
In 1999 he became CEO of Retail DNA, a premiere provider
of innovative technological marketing solutions for the restaurant industry.
He now serves as a member of the Board of Directors of that organization.
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DIANE HESSAN -
September 14th, 2001
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| Ever since Diane opened her first successful lemonade
stand in 1960, she knew she was destined to lead fast-growing, exciting
companies. As CEO, she is responsible for making sure that our customers,
investors, and employees are extraordinarily happy.
Prior to joining Communispace Corporation, Diane was
CEO of RealWorld Consulting and spent her time as a consultant, facilitator,
author and speaker with special expertise in helping companies create
competitive advantage through their people. Diane also spent many years
in a variety of executive positions at The Forum Corporation, a leader
in the corporate training industry.
An acknowledged thought leader in the learning and education
industry, she is also the co-author of the best-selling book, Customer-Centered
Growth: 5 Strategies for Building Competitive Advantage. The book has
received numerous citations and has been translated into 9 languages.
Diane graduated summa cum laude from Tufts University
and received an M.B.A. from Harvard Business School.
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FRANK MAGUIRE -
September 13th, 2001
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An acclaimed storyteller and business mentor, Frank Maguire
solicits tears of laughter and compassion as he ties his phenomenal success
as senior executive - at FedEx, KFC, ABC News, and American Airlines -
to the daily lives of his audiences. He defines the critical qualities
that connect the "head to the heart" of an enterprise, and shows
how a motivated and dedicated workforce is the surest way to increased
earnings. An inspiring speaker, Maguire helps audiences invest their own
personal strengths. As a founding senior vice president of FedEx, Maguire
created the culture that resulted in the firm being named the top corporation
of the decade by Fortune magazine. He coached Colonel Sanders, as senior
vice president at KFC, and launched the careers of Ted Koppel and Charles
Osgood at the ABC Radio Network. His book, You're the Greatest, details
how to recruit and retain a motivated and dedicated workforce.
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SCOTT O'GRADY -
September 13th, 2001
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More than just a war hero or wilderness survivor, Scott
O'Grady is an inspiration, a role model for individuals and organizations
faced with seemingly insurmountable odds. An Air Force fighter pilot,
O'Grady was shot down over Bosnia while helping to enforce the NATO no-fly
zone. He shares with his audiences the problem-solving ingenuity that
kept him alive in enemy territory for six days. His presentation details
the preparation, teamwork and leadership responsible for his survival
and ultimate rescue - qualities that are crucial to success in business
and in life. Author of the best seller Return With Honor, O'Grady brings
audiences to their feet as he shares the tools of courage, faith and innovative
thinking that make him a true "survivor."
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DARYL CONNER -
September 13th, 2001
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An internationally recognized leader in the field of
change management, Daryl Conner serves as a leading advisor and educator
to senior executives across the globe. Mr. Conner is the founder and CEO
of ODR® Inc., an Atlanta-based consulting and research firm dedicated
to the study of how leaders manage major change and build nimble organizations.
Daryl has authored more than 100 publications,
including journal and magazine articles, monographs, and book chapters
on the subject of change management. His first book, Managing at the Speed
of Change, was published by Villard Books, a division of Random House,
Inc. in January 1993. His second book, Leading at the Edge of Chaos: How
to Create the Nimble Organization, was published by John Wiley & Sons,
Inc. in September 1998. Written for leaders and those who work closely
with them, this book offers guidance on how to orchestrate the human elements
necessary to successfully implement an endless stream of transitions.
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GARY HEIL -
September 13th, 2001
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In a marketplace that demands speed, flexibility and
innovative solutions, Gary Heil offers a fresh outlook that puts the emphasis
back on the individual with his signature wit and laid-back charm. He
shows audiences how each person within an organization can make the difference
between success and failure. He presents new ways to attract top talent
and to unleash their creative power through the latest innovations in
technology. The author of such telling titles as One Size Fits One and
his upcoming Customers From Hell and What They Can Teach You, Heil proves
that strong relationships with employees and customers can maximize production
and increase profits for long lasting success. Heil is the founder of
the Center for Innovative Leadership and the Web broadcast Leadership
Lessons from the Fast Lane, and served as examiner for the prestigious
Malcolm Baldrige Award.
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JERRY JASINOWSKI -
September 13th, 2001
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JERRY J. JASINOWSKI is the President of the National
Association of Manufacture in The NAM is the largest broad-based industry
trade association in the United States, representing more than 12,500
manufacturing firms and subsidiaries, large and small, located in every
state. Its members account for 85 percent of U.S. manufacturing employment
and production.
A one-time factory worker, Jasinowski joined the U.S.
Air Force as an intelligence officer serving in the Far East in mid 1960's.
He went on to become assistant professor of economics at the U.S. Air
Force Academy. In the early 1970's, Jasinowski came to Washington to manage
research and legislative activities for the Joint Economic Committee of
Congress. In 1976, he served as director of the Carter Administration's
economic transition team for the departments of Treasury, Commerce, Labor,
the Council of Economic Advisers and Federal Reserve. He later was appointed
assistant secretary for policy at the U.S. Department of Commerce.
Jasinowski is one of the nation's most frequently quoted
authorities on the economy and vital role manufacturing plays in America.
According to Washington magazine, he is industry's "most powerful
on Capitol Hill." Jasinowski is the author of a forthcoming book
on manufacturing success stories entitled "Making It In America."
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SCOTT VENTRELLA -
September 19th, 2001
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Scott Ventrella, in addition to his work with the Peale Center, is Principal
of Positive Dynamics, a company that develops and implements performance
improvement programs by tapping the inherent potential in people. The
author began his career with the Juran Institute, a leading professional-services
firm in quality management consulting and training. An adjunct professor
at Fordham University's Graduate School of Business, Ventrella has also
been a guest lecturer at Columbia, Dartmouth, New York University, and
the University of Connecticut. He lives in Ridgefield, Connecticut, with
his family.
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ELLIOTT MASIE -
September 14th, 2001
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Elliott Masie is a leading expert on learning, training,
technology and organizational change. He is the President of The MASIE
Center, an international thinktank and e-Lab. Elliott's message is for
people and organization to look at the humane and behavioral aspects of
technology and to integrate learning and knowledge into the fabric of
our lives and companies. He is a member of the White House Advisory Task
Force on Expanding Training Opportunities, the publisher of Learning Decisions,
the host of TechLearn 2001 and a resource to the major corporations of
the world on changes in learning and workforce performance.
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Assembled and distributed with assistance from The MASIE
Center, Center for Association Leadership, National Association of Manufacturers
and The Washington Speakers Bureau.
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