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Informal Learning: It's About Time - Jay Cross |
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Training and e-Learning often leave informal learning to chance. Yet, this is how knowledge workers become proficient. Jay Cross explains how to boost skills while lowering costs with unscheduled, natural, self-service learning.
• Achieve business results informally
• Deal with uncertainty, ambiguous work and insufficient time to get the job done
• Learn a framework to balance formal and informal
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